Positive employee experience begets customer experience. It’s the circle of life in business, in fact. The concept is simple to follow. Employees, who feel valued and whose wellness at work is a priority of their managers and executives, will have the motivation to produce and treat customers with respect and white-glove service. Any organization who…
In today’s fast-paced work environment, burnout has become a pervasive issue. Ironically, one of the most effective tools for combating burnout – paid time off (PTO) – is often underutilized. Let’s explore strategies to encourage employees to take their well-deserved breaks and reap the benefits of a refreshed workforce. Understanding the Problem: Creating a PTO-Positive…
Improving the hiring process and putting an end to ghosting, which has become all too common in the pandemic, is an important step to winning the war for talent. The era of the Great Resignation is forcing Human Resources leaders to take a good, long look in the mirror and dissect practices and perceptions. The…
This is the first of a two-part series. One of the challenges we wrote about in The Big Book of HR, 10th Anniversary edition, was child care insecurity. In the aftermath of the COVID-19 pandemic, the spotlight continues to shine on the dysfunction of the child-care system in this country. It is a system characterized…
Mental health and wellness in HR is the practice of employers caring about the health and stress management of their workers by providing support and resources to prevent burnout. Human Resources professionals include mental health and wellness benefits, such as insurance coverage, employee assistance programs (EAPs), access to apps and counseling, and more. Beyond traditional benefits,…
With the arrival of 2024, Human Resources professionals are contemplating the future. Everyone is looking into that crystal ball to try and understand what the most pressing issues in talent management will be. HR Exchange Network is no different, so we turned to the experts on Featured to ask what they think will be the biggest trend of…
Recently, U.S. President Joe Biden issued an executive order designed to install guardrails on generative artificial intelligence (AI), and there are many implications for businesses. Human Resources must be mindful about these new regulations as they apply to the workforce. The comprehensive order provides guidance on the development and use of a technology that has been…
Employee experience is tied to the technology that organizations deploy and the benefits they provide. Both can be demonstrations of a company’s care for its employees or they can be an exercise in inducing anxiety. It depends on the the approach of Human Resources. Recently, HiBob, the Human Resources information system (HRIS) company, announced the integration of…
Pushback on Remote Work Nowadays, many employers are insisting that workers return to the office in full force. Last week, HR Exchange Network reported on Goldman Sachs enforcing a five-day RTO rule. The Street recently reported on how Dimon longs for the same at JPMorgan Chase. This is not new news. Some have suggested the…
Artificial intelligence (AI) is creating a swirling sense of anxiety, depression, excitement, and joy all at once. Many people want to use AI to make their work easier, to become more efficient. However, they are also fearful that the robots may replace them. Human Resources professionals have an obligation to prepare the workforce for a future in…
